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Overview

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

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Recent Reviews

TrustRadius Insights

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across …
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BOX review

10 out of 10
December 27, 2022
Box is very useful to share the file across the clients & team mates in a easy way and we can store so much in cloud in different folder …
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Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document management (21)
    8.6
    86%
  • File sync, storage & archiving (22)
    8.2
    82%
  • Security, risk management & information governance (23)
    7.8
    78%
  • Content search & retrieval (21)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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Business Starter

$5

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business

$15

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Business Plus

$25

Cloud
Per Month (Paid Annually) per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 Per Month (Paid Annually) per user (minimum of 3 users)
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.9
Avg 8.2
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Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

Screenshot of In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Screenshot of Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Screenshot of Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Screenshot of Integrate your tech stack across 1,500+ best-of-breed apps.Screenshot of Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Screenshot of Create workflows in minutes, so you spend more time on what matters most.Screenshot of

Box Videos

How Box simplifies work
Box tips and tricks for working remotely

Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

Box is an online cloud content management solution that caters to individual users as well as businesses.

Box starts at $5.

Dropbox, Egnyte, and Google Drive are common alternatives for Box.

Reviewers rate Document management highest, with a score of 8.6.

The most common users of Box are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(719)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Box is a widely used platform that offers file syncing, storage, and collaboration capabilities to various organizations. Users across different departments rely on Box on a daily or weekly basis to securely share and organize files. The platform has gained popularity for its reliable performance and robust security features, allowing users to confidently share sensitive information across departments.

One of the key use cases of Box is as an alternative to Google Drive, offering a secure way for students to share assignments and lectures. Additionally, Box provides deep integration with both Mac and Windows OS, making it a collaborative tool for sharing documents within an enterprise. Users appreciate the platform's security protection and great admin tools for collaboration management. They find it easy to share large data among multiple people, making it ideal for universities, associations, and enterprises to share documents and media on the cloud.

Furthermore, Box serves as a central storage and sharing platform for documents and collateral across multiple teams and divisions within an organization. Its ability to maintain the privacy of confidential data makes it essential for research organizations. Box is also widely used in internal and external projects to enhance collaboration through easy-to-use, intuitive, and quick file sharing capabilities. It acts as a repository for legal and financial documentation, providing security and meeting organizational needs.

Not only does Box offer secure cloud storage options, but it also serves as a backup solution by automatically syncing important files across devices. It is integrated with other software systems to enhance workflow efficiency and enable quick file attachments to transactions. Users value Box for its reliability and ease of use, particularly for businesses of all sizes that require convenient and centralized storage solutions.

Many users appreciate the ability to invite collaborators from outside their organization, providing convenient and secure file sharing options. Moreover, Box is highly valued for its granular access control feature, allowing users to provide specific individuals or teams with access to certain folders or files.

With advanced features for co-editing documents, enabling electronic signatures, and providing classification options, Box is recognized as one of the top cloud management software options in the market. Its collaboration capabilities make it easy for individuals and teams both inside and outside organizations to work together and share files effectively.

Box has found significant use in various scenarios. It is employed for managing files between clients and receiving design files for projects, facilitating seamless collaboration between teams, customers, partners, and vendors. Additionally, Box plays a crucial role in protecting sensitive files with advanced security controls and intelligent threat detection.

Users find Box to be a time-saving tool that allows them to focus on what matters most. They rely on Box for collaboration, which makes it easy for individuals and teams both inside and outside organizations to do their best work.

Box has solved the problem of batch file creation and curation by providing users with easy access and viewing of files without the need for user accounts or logins. It has also successfully resolved device storage issues, offering the ability to lock and secure files. Moreover, Box has been implemented for Robotic Process Automation projects, allowing users to securely process files from any domain within their network.

The platform has effectively addressed the challenge of sharing files internally and externally. Users have been able to store and share files across wide teams, especially during remote work situations. Box has also been used to store contractual information, integrating with tools like DocuSign and Conga to ensure secure storage and access.

Additionally, Box has been utilized for sharing relevant information among global sales, business development, marketing, resellers/distributors, overcoming difficulties caused by firewalls and credentialing. It serves as a sales portal for distributing sales and marketing collateral to internal sales teams and third-party brokers, facilitating collaboration and direct sharing with customers.

Multiple departments and teams rely on Box as a central repository for storing and collaborating on content, replacing SharePoint or internal shared network storage gradually. It is also a go-to solution for secure file sharing between various groups within a company and with outside firms and customers to ensure compliance with HIPAA requirements and privacy regulations.

Box finds application in many specific use cases. For instance, a Project Management Office relies on it to provide project management templates and support documents that enable easy access for remote team members. Similarly, it is frequently used by hiring teams to upload candidate documents, providing a centralized location for easy access.

Universities make extensive use of Box as it provides students and faculty with a cloud storage solution for storing and sharing files securely. Additionally, virtual organizations rely on it to securely share files among co-workers and clients, with accessibility from all devices and systems.

Overall, Box is a versatile and reliable tool used across various industries and departments for file storage, sharing, collaboration, and securing sensitive information. It facilitates seamless workflows, enhances productivity, and ensures data privacy and security.

User-Friendly Interface: Users have praised Box for its user-friendly interface, with some reviewers stating that there is no learning curve involved in using the platform. Many users find the user interface to be clean and intuitive, making it easy to navigate and perform tasks efficiently.

Efficient Organization: Box offers excellent organization features according to users, allowing them to easily create folders and upload files. The ability to create folders and sub-folders enables efficient organization of large amounts of information. Users appreciate the structured and intuitive way Box helps keep their files organized.

Seamless Integration with Third-Party Apps: Users appreciate the seamless integration of Box with third-party business applications. This feature simplifies their workflow and enables seamless collaboration with external parties. The sync feature particularly saves users time and effort by automatically syncing their design files locally on their computer while also backing them up on Box.

Many users have found the user interface of Box to be confusing, unintuitive, and not user-friendly, which has made tasks difficult for them. They have expressed frustration with the layout and navigation of the platform.

Several users have encountered difficulties with the syncing process in Box. They have reported experiencing slow syncing, encountering issues when files sync in the background, and dealing with delays in file synchronization.

Numerous users have expressed dissatisfaction with the limited space options available for non-paid subscribers in Box. They feel restricted by the lack of storage capacity and are unable to add or sync large files due to file size limitations.

Based on user reviews, the most common recommendations for Box are:

  • Users recommend trying out Box during a trial period to see if it meets their needs.
  • They advise exploring the full menu of features offered with a subscription.
  • Users suggest considering compatibility with institutional accounts, especially for organizations that require integration with existing systems.

Overall, reviewers find Box to be effective for staying organized, securely saving and sharing files, and collaborating with colleagues. They appreciate its user-friendly interface, security features, and suitability for various storage needs.

Attribute Ratings

Reviews

(1-25 of 51)
Companies can't remove reviews or game the system. Here's why
Innsu (Daniel) Kim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mainly used to store larger files that I need for work and to collaborate with co-workers.
All of my main work files are stored in Box, so I can access it from any computer if necessary.
I also make and edit project-level files as needed, as well as reports and other relevant files.
  • Centralize files and data
  • Enables collaboration within company
  • Flexibility with local drive
  • Secure access
  • Sync can be a little buggy
  • Troubleshooting is not very intuitive
- Daily scenarios, such as saving and editing work files that I work on
- Requesting for other workers to review my work and to edit as necessary
- Forgetting to bring my work laptop somewhere and being able to access important files without worrying about carrying my work laptop around everywhere
- Accessing files from my mobile device in situations when I am not able to access my work laptop
March 02, 2022

Pricey

Ashish Sharma | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. Wherever files are created, accessed, or edited — from Microsoft to Google and Zoom to Salesforce — Box gives you one place to access and manage them all.
  • Share stuff
  • Data privacy
  • That's it
  • asdasdasf
  • gadgargreh
  • UI
Don't know
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Getting everyone on the same page with one place to work together easily on our most important content. Our organization depends on collaboration between lots of people, from teammates to customers to partners and vendors. Making it easy for individuals and teams both inside and outside our organization to do their best work.
  • Best-of-breed app integration.
  • Simplified workflow.
  • Seamless collaboration.
  • Data transfer with link to any user is not available like Dropbox and pricing is a little higher compared to Google Drive and lacks more features as a collaboration tool.
  • Sometimes there are some syncing issues in the background. Many of our employees face issues while using it from their smartphones.
  • During uploading feels like it's slower, by comparing other similar service providers it's definitely slower.
Box is a great option for file storage, file sharing, data collaboration works. For official works, we use Box without any hassle, it provides me the choice to control the access of files to individuals. It makes it very easy and intuitive to use-much like using a windows folder structure. Also has the benefit of powerful search functions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Seamless collaboration with our teammates to customers to partners and vendors. Getting everyone on the same page with one place to work together easily on our most important content. Protecting our sensitive files in the cloud using advanced security controls, intelligent [threat-detection], and complete information governance. We have more time to do what matters most.
  • Simplified workflow
  • Frictionless security
  • Seamless collaboration
  • Best-of -breed app integrations
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
I love the simplicity and good features and the appropriate speed of [the] Box platform, we can easily transfer files from any device to the cloud storage space of the Box. Shared folders are great in a workplace and make everything very simple to get the right docs to [the] right people when they need them[.]
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Box to enable secure access to files on mobile devices and increase mobility of employees. Box has empowered employees to easily create secure and collaborative workspaces with external parties. It encouraged tighter collaboration between employees and it is now possible to upload files and communicate faster with clients, improving the level of service provided to the clients. Box saves time and eliminated the need to search for emails and attachments.
  • Box offers robust access permissions and audit trails to ensure we protect our content
  • Easy and secure access to information on any device across departments and with external parties
  • Enables immediate teamwork even on our phones
  • Increases employee mobility
  • I honestly do not have any complaint about Box at this time, I would just recommend observing proper file naming
The whole company believed in the mobile-first philosophy, and we wanted to provide this same mobility to all our employees and we didn't want employees to continue relying on unsecured forms of file sharing, such as USB drives and email attachments, and that led to the implementation of Box as our secure file sharing platform. Box is the solution that allowed employees to share files and collaborate freely but also met our strict compliance needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box fulfilled communication needs and the ability to share multiple file types with project teams and vendors outside the company. Marketing teams access presentations and marketing collateral during meetings with clients without the need to download those materials ahead of time. Most times we are under pressure to gather numbers from a variety of sources and unite them into one document, Box helped us connect data from different sources, connect dots from region to region, and from device to device.
  • Enabled collaboration and file sharing efficiency while keeping data safe
  • High mobile productivity and time-intensive document management
  • Constant communication with internal and external collaborators
  • It cost me a huge amount of time to group all the files and export the list
  • Some files did not display in alphanumerical order despite being numbered
  • Better to be sure of the exact location of a file to make searching of the file easy
Box is the perfect platform to enable secure collaboration even in mobile environments while integrating with existing applications. We deployed Box as the primary platform for managing and collaborating on content. Despite requiring more time to learn than other legacies on-premise content management solutions, Box enabled more efficient and secure access to content on desktops and mobile devices.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Its the tool I use to sync files between my computer and the cloud to make them available whenever needed and to make sure they are never outdated. Any changes I make to files in one device are reflected on all other devices. Streamlines the file sharing process throughout the different offices no matter how far they are physically.
  • Multiple people can do concurrent edits and revisions to a document
  • Reduces the risk and potential loss of data caused by leakage
  • Real-time file synchronization between my computer and the Box server
  • Defining permission settings for different file viewers
  • Bigger files take much time to sync to the server
  • No option to re-order sync management
  • More filters per column to get a particular file
Something tremendous I noted about Box is files are accessed at LAN speed without being constrained by internet bandwidth when sharing with a colleague in the same office. It allows us to access all our files without consuming the storage space of office PC. When syncing huge files to the server its better to split them
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Box for file sharing and inviting other collaborators to create Word documents, spreadsheets, and presentations, as well as for collaborating on these documents in real-time. It is packed with oodles of features and options for file storage, syncing, and collaboration. Box backs up entire hard drives and systems. By simply clicking on files and folders then tabbing over to ''details'' I can view their sync status on my account.
  • Collaborating with other colleagues on marketing projects
  • Team management and controlling access to files and folders
  • Managing cloud storage data
  • Grouping documents into folders
  • High price tag for small businesses
  • Box notes are not quite as good as note-taking apps
  • No link download limits
I can easily create and edit documents then assign a general or approval task to any file with comments. Three of its four plans come with unlimited storage, making it the only cloud storage service offering that much space. However, it can still be expensive for small businesses.
Alan Bloxham | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use the Box app for asset management with Clients who prefer to use this platform. We also use it for audio file storage and playback on training from within our organization.
  • Audio playback
  • Image and PDF hosting
  • I know it's not a primary focus, but using the Box app for audio playback can be a little finicky.
Box is great for asset management. We have seen success with plenty of our clients and our implementation of it with them has not been difficult. Overall, the learning curve is very low. If you're looking to just store images, I would recommend a different cloud storage service.
Bhawnish Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BOX is a good product used for file and data sharing. It's a very easy and portable tool used to keep and share big files which can't be sent over emails.

If you are worried about you data you can back up on the cloud BOX.
  • File and data sharing via a URL.
  • Data storage over cloud.
  • File synchronization with your PC.
  • It has cross platform usage so can be used on all OS including Windows and Mac.
  • You need premium version in case you have to upload large files.
  • Mobile application edition is not that user friendly.
  • Internet connection is required to access the files.
  • Support could be a bit better.
It's well suited if you want to quickly send large file to someone else via URL link although using it as a storage is a bit difficult as you need a good and robust internet connection.

Photo sharing can be a hassle due to lack of metadata.
Grace Wachina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has solved many problems related to data sharing between members of the company. It is an amazing data storage option that has some great plans and pricing strategies available. Security in the platform has always been their first priority due to that the platform is solid and robust. Altogether, this tool is a very stable, safe, and secure cloud backup tool which is not only great for my organization but also for workflows and content management.
  • This is a very good storage backup with an extra feature of recognition of different types of files.
  • This platform has enhanced and increased the extent of traceability in important files and documents.
  • Unlike many other platforms, this tool has provided access to documents on a remote basis.
  • It is reliable platform that gives highly developed functionalities for the security of important data.
  • I faced this problem a very few times that the backup was only being performed of some selected files rather than complete folders.
  • The platform requires a stable and fast internet connection while using the software so that is time-consuming.
Box is one of the best Enterprise Content Management Software is out there because it is a very good storage application considered for the backing up of content. Additionally, this product is also very good and effective for sensitive files and materials that are of large sizes. The product also has applications for mobile devices and PCs that let you access files regardless of where you are.
September 05, 2021

Box Delivers!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Box daily by creating project folders and housing all of the data and files for that project in them. We use it to track and log all events of the construction of new buildings and the QAQC process. Along with those, we also use Box to share these files with our external subcontractors not only between fellow employees.
  • Organization
  • Adding Team Members
  • Sync With Desktop
  • Easy To Share
  • Frequently while opening & editing synced files, it will not allow me to save back the original and ask me to create a copy instead.
  • Using the Box App, when viewing a PDF, after I exit the PDF it takes me all the way back to the main opening screen and I have to find myself back to the file folder I was in.
Box is well suited for pretty much all applications. I cannot think of one where it is not useful.
Bianca Oviedo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is one of those very few Content Management Software which has been used all across our organization and as a product that has helped us extensively in keeping everything coordinated and accessible. I am getting reliable service from this tool. It has fantastic functionalities. Features like the utilization of Box Sync gives you leverage to deal with many many documents which have helped with the issue of time consumption to quite a great extent.
  • The feature of Box that gives you the leverage of Cloud-Native Security is great because it protects all the files and documents easily.
  • This product has become one of the most top storage applications such as iCloud and even Google Drive.
  • As it has become the best storage application so it just safely saves all the hard drive space in the Cloud which leverages users with so much extra storage.
  • The software can be used by anyone in the organization and it establishes an atmosphere where all workers work without any hard and fast rules.
  • There are many good things about this software but there are a few cons as well like I personally think some more content on the desktop browser for viewing purposes could have been great.
  • The Multifactor facet in the software was not too useful and it was very hectic so that needs improvement.
  • There should be some more content available for viewing on the app home page for a better user experience.
I have been using Box for more than 2 years. In my opinion, this platform is great software and it just gels up super efficiently and effectively with the organizational needs. Moreover, this is one of those few products which is widely accepted in many different companies. However, I think that this software can deliver great results in small and medium-sized businesses.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use Box to share documents with teammates and to backup data. It is very useful for backing up data and making remote collaboration easier without worrying about complex configuration or setup. Box also makes it easier for us to share data with external teammates and gives us peace of mind with its security controls.
  • User experience
  • Cost
  • Setup
  • Clearer documentation
  • Better mobile client
  • Security controls
I would definitely suggest Box for large enterprises and startups were non-technical and technical coworkers need to share files and collaborate remotely. Box isn't the best for sharing sensitive files or files that need strict version control. Overall, Box offers better pricing options than Dropbox and is easier to use.
🐿 Matthew Karsten | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Purple Squirrel Media uses Box App to utilize integrations with other software in the Box ecosystem. Box has package plans and tiered pricing that suites a wide range of use cases from beginner to enterprise. Box Drive and Box Sync are tools comparable to other tools with a rich suite of integrations and features for content management.
  • Box is a great storage backup with the added feature of recognizing multiple file types.
  • Box Sync is particularly useful for backing up your most important documents.
  • Box has become a top storage app like Google Drive and iCloud.
  • I'd like to be able to view more content when I use the desktop browser.
  • I'd like to be able to have more features available to distribute content.
  • I'd like to be able to view more content on the app home page.
Box is a great storage app for backing up content. While there is a rich suite of integrations I'd appreciate the menu of features to be available in the mobile app for iOS. Box has prevented us from [losing] invaluable content, but utilize other apps and suites to make the best use of that particular piece of content.
August 22, 2021

It Works!

Emily Hammell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Box is a very helpful file-sharing tool in our organization. It allows multiple depts and users to access files without worrying about file sizes and/or compressing files. The app can also be very helpful in the fact that team members can access documents from anywhere to reference at any time.
  • Accessibility
  • File sharing
  • Permissions
  • Publicly accessible links
  • Managing storage
  • Tutorials
Box is great for more sensitive materials and large file sizes. It's very comparable to Google Drive, which I use free. It can be nice to have the different customizations and settings on Box, but not sure if it would be my go-to file-sharing workspace.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Box for our primary cloud storage across 11 global offices. It has allowed us to ditch our on-prem file server along with regular hardware troubleshooting, mobile usage, real-time collaboration, unlimited storage space, and thus no pressure to constantly expand local storage space, and, finally, no more VPNs required so staff can access their files from any device, anywhere and anytime.
  • Unlimited cloud storage.
  • Real-time collaboration.
  • Versatility and software/hardware agnostic.
  • Pricing: if you pay for an enterprise license, you would not expect to pay for any add-ons.
  • File size limitation (currently 15GB) could be increased significantly.
Great for online collaboration, secure file transmission, large file storage, mobile and remote access.
Saransh Dikshit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
All students in our university are provided with the facility to use Box. Students are encouraged to store their research material and other stuff on it since it's easily accessible and has unlimited storage.
  • Unlimited storage
  • Easy synchronization of files to your computer
  • The interface is pretty straight forward and anyone can use it easily.
  • The files are stored properly and can be shared very easily for collaboration between users.
  • There is a file size limitation on box. If a particular file exceeds a given size, box wont be able to sync the file from your computer on to their cloud server.
  • The interface should provide the facility to do selective syncing of files from the computer.
Box is well suited for syncing any type of files stored on your computer. It is good for creating backups for your data which can be accessed anywhere. The software has apps for the pc and mobile phones which lets you access files on the go. The only issue is that there is a file size limitation and the software won't let you sync your files from the computer if they exceed a size set by the software.
Rob Gokee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Box to transfer files to and from clients, including music libraries that use my music in television shows, so it’s a vital part of my income and business strategy. Box allows me to work with people all over the world without leaving my studio in Los Angeles--and with great upload speeds and storage.
  • Easy to use
  • Cost effective
  • Frequent updates
  • Great service
  • App could be a bit more robust
  • I wish they had higher presence in my industry
I often work with filmmakers and producers across the globe, and Box enables me to receive video and send audio files without leaving my desk, which makes my business money and promotes repeat business. File transfer & storage software is a vital tool to my business. I wouldn’t be able to survive without it, and Box is a leader of that industry.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Box makes collaboration seamless! With the current landscape, it's important to collaborate efficiently and Box allows teams to do just that! Overall, pleased with the software. I also like that the software offers all of the document formats that I work on and look for. I also like that there's a notifications feature that lets me know which updates have been made.
  • Ease of sharing: Extremely important when multiple people/departments are working on the same project.
  • Saves hard drive space by housing files in the cloud.
  • Getting the link to share files instantly in a single click.
  • Editing Excel words directly through the web-based app.
  • No training available.
  • Mobile app is horrible.
It's a very intuitive product. I am sure there are lots of features and functions that I am still not aware of, but the service has been easy enough to learn as I go without needing to be sent for extensive training in order to understand how to get started.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We receive and have to share a lot of files and Box has been great to organize all of that. I've also used it to help organize documents to read each week using the iPad app as a reader to make management as to what's read easy.
  • Organize documents
  • Share documents
  • Tablet reader
  • An easier "offline" mode
  • Management across folders to find similar files
We get a lot of documents to read so it's easy to share and receive documents. I also have to read a lot of those documents over the week. So, they're loaded up into folders to organize them where I'm able to select and read them when I'm able to.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is used at an organizational level with separate domain structures for each department. It is an extremely reliable file syncing and storage service and has enhanced collaboration features. It's got a good file storage size limit and the auto-sync feature makes it one of the better solutions for document sharing and storage.
  • Third party tool integration
  • Automatic on demand file synchronization
  • Well designed for collaborative environments
  • Not as well integrated with the operating system like Goolge Drive or Microsoft OneDrive, not a deal-breaker though
  • Desktop app is slightly over-complicated with too many options.
It is well suited for sharing files and documents with teams where various team members do make changes and maintain versions of the document. Sharing very large documents may not be very efficient as sharing within the intranet is much faster than doing the same on cloud storage.
Desiree Fuentes, FPC, ADP-CPS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is used as a method of housing our employee folders/information and our way of safely and securely obtaining information from our client. It is used across our entire organization. Our biggest issue is clients having issues signing up once we send our invite to collaborate. There seems to be issues with how to, doesn't work well on mobile devices.
  • Cloud based
  • Houses documents
  • Sharing links
  • Invitation to Collaborate
I honestly love Box. I love that we can share links to our documents with clients, I love that you can invite others to collaborate. It is easy to use. The only part I would say we have issues with is when we sent that initial invitation to collaborate our clients get frustrated with how to set it up.
Duane Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Box is being used across the whole organization to manage and share files, presentations videos, and work on documents with colleagues anytime, anywhere. Customer-managed encryption technology and activity logs ensure that security is quite reliable and helps the company with compliance. The system help team members to create workflows that speed up business processes.
  • Cloud-native security that protects files and documents.
  • Group chats and leaving comments on presentations
  • Saves hard drive space by housing files in the cloud
  • Email support
  • Editing of PowerPoint files through the mobile app
Box is a secure place to store project files online and other documents so that teams access this information quickly and in latest version. I drag and drop files directly into Box to save them and share with colleagues through a link that I can set permissions on to limit document access from authorized people.
Tony Phan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Box is used as a shared drive in my organization where everyone can share internal documents and files easily without the risk of exposing critical information to external parties. It is used across the organization and creates an environment where everyone can easily share files in just one click.
  • Getting the link to share files instantly in a single click.
  • Folder management features are just like in your PC or laptop and thus very easy to use.
  • Ability to enable editing for multiple users.
  • Editing Excel words directly through the web-based app.
  • Mobile apps that allow the editing of PowerPoint files on the go.
Box is very useful if you need to share a file with multiple users. Let's say your organization has more than 5000 employees, which can make it hard to share things over email. In addition, you can easily control what could be shared and what should not be shared with external parties in Box.
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